Graduate Story · Cohort 14
Sandra Kowalski, a white woman in her late 40s, warm smile, professional but approachable
BeforeRetail Operations Manager · 18 years
NowProject Manager, Accenture Federal Services
"

I kept waiting for them to find out I didn't belong. Then I realized — I was the only one in the room who had actually managed a team under pressure.

Sandra Kowalski

Pittsburgh, PA · Cohort 14

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Disruption
Marcus Webb, a Black man in his early 40s in a light blue shirt, smiling with quiet confidence
WasWarehouse Shift Lead, 14 years
NowJunior Data Analyst

Mercy Health System

Marcus Webb

Columbus, Ohio

Grad

"I already tracked everything — shift times, pallet counts, error rates. Reskill just showed me what that was actually called."

Marcus Webb

The Disruption

The email came at 6:43 a.m.

Marcus had led the night shift at a regional distribution center for fourteen years. He knew every number in the building — cycle times, pick accuracy, shrinkage rates. Then a new automated system made his role "redundant." He was fifty-one days from his pension vesting.

The Click

Module 4: Reading Operational Dashboards

The instructor pulled up a Power BI report and asked the class what story it told. Marcus answered in thirty seconds — correctly. "I'd been reading dashboards my whole career," he said. "I just didn't know they had a name."

The Outcome
+$18,400annual salary vs. prior role
9wksto placement

Hired before graduation. His first project: redesigning the same type of warehouse dashboard he used to read.

The Click
Diane Okafor, a Nigerian-American woman in her late 30s, natural hair, thoughtful expression
WasER Charge Nurse, 11 years
NowHealth Informatics Specialist

Johns Hopkins Health Network

Diane Okafor

Baltimore, Maryland

Grad

"Twelve years of watching doctors ignore the EHR because it was designed by people who never touched a patient. Now I fix that."

Diane Okafor

The Disruption

Burnout is a data problem nobody measured.

Diane didn't lose her job — she left it. Eleven years in the ER had given her something no software engineer had: she knew exactly where the clinical workflow broke down. She wanted to fix the systems, not just survive them. But without a tech credential, no one would let her in the room.

The Click

Module 6: Clinical Workflow Mapping

The module asked students to map a patient admission process. Diane's map was fourteen steps longer than anyone else's — and completely accurate. "I didn't know I was doing UX research every shift," she told her cohort. "I thought I was just complaining."

The Outcome
3 job offersbefore completing week 12
11wksto placement

Now leads EHR implementation projects. Her first win: reducing nurse documentation time by 22 minutes per shift.

Twelve weeks. One decision.

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Proof
Tomás Reyes, a Latino man in his mid-40s, wearing a collared shirt, direct gaze
WasRegional Retail Manager, 16 years
NowProject Coordinator

Deloitte Digital

Tomás Reyes

San Antonio, Texas

Grad

"I ran holiday season for six stores. Managing scope and timelines for a software rollout is the same skill with different vocabulary."

Tomás Reyes

The Disruption

Forty-seven stores. Then zero.

When the chain filed for Chapter 11, Tomás was managing six locations and 94 employees across South Texas. He had run product launches, managed vendor contracts, and coordinated across departments for sixteen years. But his resume said "retail," and every door he knocked on heard only that word.

The Click

Module 3: Scope, Timeline & Stakeholder Mapping

When the instructor described a project kickoff meeting, Tomás laughed out loud. "That's my store walk. That's literally what I did every Monday morning." The class spent a week learning what he had been doing for a decade. He just needed the framework — and the language to prove it.

The Outcome
PMP-trackcertified within 6 months of graduating
7wksto placement

Placed at Deloitte Digital within seven weeks of graduation. Now manages a $2.1M infrastructure modernization project.

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